
The company lacked a clear, connected approach for attracting the right bathroom renovation customers and converting interest into qualified opportunities.
They needed to establish:
Who their ideal customer actually was and what would motivate them to enquire.
A clearer path from initial interest through to booking and follow-up.
A targeted acquisition strategy capable of generating measurable commercial opportunities.
Lead generation, messaging and pipeline management needed to work as one connected customer acquisition journey, rather than separate marketing activities.
Buyer & Offer Clarity: Defined the ideal customer and shaped the acquisition journey around what would motivate the right prospects to enquire.
Conversion Path: Developed a focused landing page, supporting brochure and booking journey to turn market interest into measurable opportunities.
Connected Lead Infrastructure: Built a fit-for-purpose CRM and booking process so enquiries could be captured, tracked and followed through the pipeline.
Targeted Acquisition: Launched a focused Google Ads campaign to put the offer in front of the right market and drive qualified traffic into the conversion journey.
6 Projects Booked in 6 Months: The new acquisition journey generated six bathroom renovation projects within the first six months.
$120K–$180K in Project Value: With each renovation valued at approximately $20K–$30K, the six projects represented $120K–$180K in revenue/project value.
1,100–1,700% ROI: Against a total $10K investment — $5K for the initial setup and $5K in advertising — the resulting project value represented an estimated 1,100–1,700% ROI.
Connected Lead Management: The CRM and booking process gave the business a clearer, repeatable way to capture, track and manage new opportunities.
Projects Booked: 6 in 6 months.
Project Value: $120,000–$180,000.
Total Investment: $10,000.
Estimated ROI: 1,100%–1,700%.

